Privacy Policy

Last Updated: 6 October 2026

K & R Motor Spares respects your privacy and is committed to handling personal information responsibly and in accordance with applicable South African data protection laws, including the Protection of Personal Information Act, 2013 (POPIA).

This Privacy Policy explains what information we may collect when you use our website, contact us, enquire about a vehicle part, or otherwise interact with K & R Motor Spares.

1. Who We Are

K & R Motor Spares is a supplier of used car parts and motor spares based in Johannesburg, South Africa.

Address:
26 Corner Brown & Wattle Road
Newlands, Johannesburg
South Africa

Email: sales@krmotorspares.co.za
Phone/WhatsApp: 078 095 5531
Website: krmotorspares.co.za

2. Information We May Collect

Depending on how you interact with us, we may collect information such as:

  • Your name
  • Telephone or WhatsApp number
  • Email address
  • Vehicle make and model
  • Vehicle year
  • VIN or chassis number when you provide it
  • Engine or gearbox information
  • Part numbers
  • Photographs you send to help identify a vehicle or part
  • Enquiry and correspondence details
  • Order or transaction information, where applicable
  • Delivery or collection information
  • Technical information generated when you use our website, such as browser, device, IP address, and cookie information where applicable

You are not required to provide information that is unrelated to your enquiry.

3. How We Collect Personal Information

We may receive information when you:

  • Submit an enquiry through our website
  • Contact us through WhatsApp
  • Call or email us
  • Request information about a used car part
  • Place or discuss an order
  • Send photographs, VIN information, or part numbers
  • Visit or interact with our website

Some technical information may also be collected automatically through website functionality, security systems, analytics, cookies, or similar technologies where these are enabled.

4. Why We Use Your Information

We may process personal information to:

  • Respond to enquiries
  • Identify the vehicle part you require
  • Check part availability
  • Assist with vehicle and part compatibility
  • Communicate about an enquiry or order
  • Arrange collection or delivery where applicable
  • Provide customer service
  • Maintain business and transaction records
  • Operate, maintain, and secure our website
  • Prevent misuse, fraud, or security threats
  • Comply with applicable legal, accounting, or regulatory requirements

We aim to collect and use only information reasonably necessary for these purposes.

5. Vehicle Information and VIN Numbers

Customers may voluntarily provide vehicle information such as the make, model, year, engine code, part number, or VIN/chassis number to assist us in identifying compatible used parts.

We use this information primarily to assist with the relevant parts enquiry.

Providing vehicle information does not guarantee that a particular part will be compatible. Customers should confirm compatibility before purchase or installation.

6. WhatsApp Communications

Our website contains buttons that allow customers to contact K & R Motor Spares through WhatsApp.

When you choose to communicate with us through WhatsApp, your interaction is also subject to the privacy practices and terms applicable to the WhatsApp service.

Only send information reasonably necessary for your parts enquiry.

7. Cookies and Website Technologies

Our website may use cookies or similar technologies required for website functionality, security, preferences, performance measurement, or analytics.

Cookies are small files or pieces of information stored or accessed through your browser.

Depending on the technologies used on the website, you may be able to manage non-essential cookies through your browser settings or a cookie-consent mechanism.

We should update this section if we later install advertising, remarketing, or additional analytics systems.

8. WooCommerce and Online Catalogue

Our website uses WooCommerce to display products and manage parts of the online catalogue.

Where ordering functionality is enabled, information necessary to process an order or enquiry may be collected and stored through the website.

K & R Motor Spares may retain transaction records where required for legitimate business, accounting, tax, dispute-resolution, or legal purposes.

9. Sharing of Personal Information

We do not sell your personal information.

Information may be disclosed to service providers or other parties where reasonably necessary to operate the business or provide a requested service, such as:

  • Website and hosting providers
  • IT and security service providers
  • Delivery or logistics providers where applicable
  • Payment-service providers where applicable
  • Professional advisers
  • Regulatory, law-enforcement, or government authorities where disclosure is legally required

Where appropriate, we expect service providers handling personal information on our behalf to use it only for the relevant service and to apply reasonable safeguards.

10. Protection of Personal Information

We take reasonable technical and organisational measures to protect personal information against loss, unauthorised access, misuse, alteration, or disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Customers should avoid sending unnecessary sensitive information through website forms, email, or WhatsApp.

11. How Long We Keep Information

Personal information is retained only for as long as reasonably necessary for the purpose for which it was collected or as required by applicable law.

Retention periods may differ depending on whether the information relates to a general enquiry, transaction, accounting record, dispute, or legal requirement.

Information that is no longer reasonably required may be deleted, anonymised, or securely disposed of where appropriate.

12. Your Rights

Subject to applicable South African law, you may have rights concerning your personal information, including the right to:

  • Ask whether we hold personal information about you
  • Request access to certain personal information
  • Request correction of inaccurate or outdated information
  • Request deletion where legally appropriate
  • Object to certain processing
  • Withdraw consent where processing depends on consent
  • Raise a complaint concerning the handling of your personal information

Some requests may be subject to legal exceptions or record-retention obligations.

13. Marketing Communications

We will not use an ordinary parts enquiry as automatic permission to send unrelated marketing communications.

Where marketing communications are sent based on consent or another lawful basis, recipients should be provided with an appropriate way to opt out.

14. Third-Party Websites

Our website may contain links to third-party websites or services.

K & R Motor Spares does not control the privacy practices of independent third parties. Customers should review the privacy policies of those services before providing personal information.

15. Children’s Privacy

Our website and services are intended primarily for persons seeking automotive parts and related services.

We do not knowingly seek to collect personal information from children for marketing purposes.

16. Changes to This Privacy Policy

We may update this Privacy Policy when our website, business practices, technologies, or legal obligations change.

The latest version will be published on this page with an updated revision date.

17. Contact K & R Motor Spares

For questions about this Privacy Policy or the personal information you have provided to K & R Motor Spares, contact us:

K & R Motor Spares
26 Corner Brown & Wattle Road
Newlands, Johannesburg
South Africa

Email: sales@krmotorspares.co.za
Phone/WhatsApp: 078 095 5531

For formal POPIA compliance, we should also add the business’s designated Information Officer/contact details once you confirm them.